Course curriculum

  • 1
    Introduction
    • Introduction
    • ملحوظة
    • Ecommerce Vocabulary
    • Facebook Ads Vocabulary
  • 2
    Part 1: Dealing with People
    • Dealing with Customer Complaints
    • Responses to Customer Complaints: Templates
    • Dealing with Virtual Assistants
    • Emails and SOP examples to use with Virtual Assistants
    • Dealing with Suppliers
    • Emails and Responses to Suppliers
    • Quiz
  • 3
    Part 2: Money Issues
    • Calls with Payoneer and Paypal and Stripe Support
    • Paypal Calling Instructions
    • Call Scripts
  • 4
    Part 3: Language Basics
    • Call to Action
    • Call to Action notes
    • Writing Product Descriptions
    • Product Description Notes
    • Words to Avoid Using - Negative Words
    • Grammar mistakes to avoid
    • Coupons VS Discounts